Terms & Conditions – mihinula.lk

Last updated: 18-11-2025

Welcome to mihinula.lk. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or purchasing from mihinula.lk, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue using our website.

2. About mihinula.lk

mihinula.lk is an online platform providing retail and wholesale automotive spare parts for cars, hybrid vehicles, and other automobile models.

3. User Accounts

When creating an account:

You must provide accurate, complete information
You are responsible for maintaining the confidentiality of your login credentials
You agree to notify us immediately if unauthorized access to your account occurs
mihinula.lk is not responsible for any loss caused by unauthorized access due to user negligence

4. Product Information & Availability

We strive to provide accurate product details, pricing, and availability. However:

Product images may differ slightly from actual items
Prices can change without prior notice
Availability is subject to stock levels
Errors or omissions in product descriptions or pricing may occur

If an error is found after an order is placed, we reserve the right to cancel or adjust the order with prior notice.

5. Orders & Payments

By placing an order, you agree that:

All information you provide is true and accurate
You are authorized to use the selected payment method
Orders are subject to acceptance and confirmation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Incorrect pricing
Suspected fraud
Stock unavailability
Payment issues

6. Shipping & Delivery

Delivery times are estimations and may vary due to external factors
mihinula.lk is not responsible for delays caused by courier services, customs, or unforeseen circumstances
Shipping charges are non-refundable unless otherwise stated
The customer must provide accurate delivery information to avoid delays

7. Returns, Refunds & Exchanges

Returns and refunds are governed by our Refund & Return Policy.

8. Warranty

Some products may come with a seller or manufacturer warranty. Warranty coverage:

Applies only to manufacturing defects
Does not cover misuse, incorrect installation, electrical faults, accidents, or modifications
Claim processing time may vary

9. Wholesale Purchases

Wholesale customers acknowledge that:

Prices may differ from retail pricing
Minimum order quantities may apply
Warranty and return terms may vary for bulk orders

10. Limitation of Liability

mihinula.lk is not liable for:

Damages caused by incorrect installation
Issues arising from improper usage of parts
Indirect, incidental, or consequential damages
Losses due to website downtime or technical errors

Your use of parts is at your own risk. We recommend professional installation.

11. Intellectual Property

All content on mihinula.lk (logos, text, images, designs, product descriptions) is the property of mihinula.lk
You may not copy, distribute, modify, or reuse content without written permission

12. Prohibited Activities

You agree not to:

Use our website for illegal activities
Attempt to hack, disrupt, or perform unauthorized access
Misuse product information for fraud or resale without authorization
Upload harmful or malicious software

13. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or services.

14. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

15. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page, and your continued use of the website signifies acceptance.

16. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka. Any disputes shall be handled in the jurisdiction of Sri Lankan courts.

17. Contact Information

For any questions regarding these Terms & Conditions, contact us:

📧 Email: info@mihinula.lk
📞 Phone/WhatsApp: +94 76 312 2217
📍 Address: 261/10, Mihinula Road, Nagahakotuwa Road, Balummahara, Gampaha